Coming Soon - Payment Options

New Payment Options Available

Effective November 5, 2024, new payment provider (Pay Near Me) and more payment methods will be available. A convenience fee for payments will apply to payments except for auto/recurring payments.






Payment Options


By Clicking Online Payment you are agreeing to the "Payment Policy"

Scan Me!
INTERACTIVE VOICE RESPONSE (IVR) SYSTEM

Use this automated voice guided system to make a payment to your account 7 days a week, 24 hours a day.

Call toll-free 1(844) 508-2789 A convenience fee of $4.99 applies per transaction.
SET UP AUTOPAYMENT

No fees for autopayments with your debit card or ACH directly linked to your bank account! Set up your account for auto/recurring payments through the consumer portal. Contact your account manager if you need assistance.

Pay Thru an Agent

Call an account manager at 904-693-0544 or 904-276-3390 or toll-free:1-877-263-3390

Monday – Saturday 9am – 6pm, excluding holidays. Convenience fee of $4.99 per transaction.
PAY IN PERSON

You can still pay in person at one of our locations. Monday – Saturday 9am – 6 pm, excluding holidays.

A $4.99 convenience fee applies for each debit transaction.
PAY BY MAIL

Pay with check or money order Never send cash in the mail.
Note your name and account number on the check.
Mail payment to: PO Box 441795 Jacksonville, FL 32222
Overnight/UPS address: 1200 Cassat Avenue, Jacksonville, FL 32205

Additional options to make your payment:

ApplePay/GooglePay - convenience fee of $4.99 per transaction.
Venmo/PayPal and Cash App Pay - convenience fee of $6.99 per transaction.
Cash Payments at Retail Locations - convenience fee of $4.99 per transaction.

See your options by logging into your account through the consumer portal.